Refund Policy
Last updated: 28 September 2026
Try Setmock free first — no card needed. If a paid plan still isn't right for you, you get your money back within 14 days.
14-day money-back guarantee
If you're not happy, ask for a full refund within 14 days of your first payment for a plan — monthly or yearly. No questions asked; your account moves back to the Free plan and your templates stay.
Renewals
Subscriptions renew automatically. You can cancel anytime in your account, and you won't be charged again; your plan stays active until the end of the period you've paid for. We don't refund partly used periods after a renewal — but if you were charged for a renewal you forgot about and haven't used it since, write to us within 14 days and we'll refund it.
How to ask for a refund
Email support@setmock.com from the address you signed up with, or reply to your Paddle receipt. Refunds are made by Paddle, our reseller, to your original payment method — usually within 5–10 business days.
Your legal rights
This policy doesn't limit any rights you have under consumer law in your country. Paddle's own buyer terms also apply to purchases.